ROBINMAY CO., LTD.(hereinafter referred to as 'this website') is committed to ensuring your comfort and confidence while using our various services and accessing information. We hereby present our privacy protection policy to safeguard your rights and interests, effective immediately. Please carefully read the following content:
1. Scope of Application of Privacy Policy
The contents of the privacy policy include how this website processes personal identifiable information collected when you use the website's services. The privacy policy does not apply to related linked websites outside of this website, nor does it apply to personnel not commissioned or involved in the management of this website.
2. Collection and Use of Data
When you visit this website or use the functional services it provides, we will request necessary personal information based on the nature of the service. We will process and utilize your personal data within the scope of the specific purpose. Without your written consent, we will not use your personal information for other purposes.
This website collects your name, email address, contact information, and usage time when you use interactive features such as service mailboxes and surveys.
When you browse the website, the server will automatically record related activities, including your IP address, usage time, browser, and browsing and click records. This record is for internal use only and will not be disclosed to the public.
To provide accurate services, we will conduct statistical analysis on the collected survey data. The statistical data or explanatory text of the analysis results will be presented, except for internal research. We will publish statistical data and explanatory text as needed, but they will not involve personal data.
3. Data Protection
Access to your personal information is restricted to authorized personnel only. In cases where it is necessary to outsource services for business needs, this website will rigorously require the third-party entities to adhere to confidentiality obligations and undertake necessary inspection procedures to ensure their compliance.
4. Third-Party Websites
Our Site may contain links to third-party sites. This Policy does not apply to those third-party sites. We recommend that you read the privacy statements of any other sites that you visit as we are not responsible for the privacy practices of those sites.
5. Data Sharing Policy
This website will never provide, exchange, rent, or sell any of your personal information to other individuals, groups, private companies, or government agencies, except when there is a legal basis or contractual obligation. Circumstances falling under the aforementioned conditions include, but are not limited to:
where prior consent or authorization has been given by you.
where it is expressly required by law;
where it is to prevent harm on life, body, freedom, or property of the data subject;
where it is necessary for statistics gathering or academic research by a government agency or an academic institution for public interests; provided that such data, as provided by the data provider or disclosed by the data collector, may not lead to the identification of a specific data subject;
When your actions on the website violate the terms of service or have the potential to harm or obstruct the rights of the website and other users, or result in any individual suffering damage, the website management may disclose your personal information for the purpose of identification, contact, or taking necessary legal actions.
where it is for the data subject's rights and interests
We may also use data processors and other related companies during the course of our business. We protect your personal information through the use of data protection agreements with our data processors and related companies.
6. Notification messages from LINE official account
You may get notification messages from Our official account. Notification messages let you receive helpful information without having to add the official account. Only notification messages that we have determined to be valid and appropriate are sent out to users, and messages will not be sent for the purpose of advertising. Notification messages are sent when they meet the three requirements below:
• The phone number sent from the company matches one registered to an existing LINE account.
Note: We verify your phone number every 180 days for security.
• The LINE account has the Receive notification messages setting turned ON.
• The LINE account has not blocked the official account of the company sending the notification message.
To change your settings for receiving notification messages, follow the steps below on the smartphone version of LINE.
1. Tap the Home tab > Settings.
2. Tap Privacy.
3. Tap Provide usage data.
Note: If you're using an Android device and don't see Provide usage data, try restarting your device after changing its language settings (e.g. from the current language to Japanese and back).
4. Tap LINE notification messages.
5. Turn Allow LINE notification messages ON or OFF.
Turning Allow LINE notification messages off will make it so you are unable to receive notification messages from any company's official account.
7. What Are Cookies and How We Use It
Cookies are small files placed on your computer as you browse the web or use a web-enabled app. We use cookies to operate our services, discover how people use our services, understand how to make them work better and more. You may adjust your browser settings to decline cookies or limit certain tracking. However, such change, adjustment or limitation may impact your experience of certain services/features on our Website, or you may not be able to take full advantage of our offerings.
8.Changes to the Privacy Policy
This Policy may be revised from time to time and we may also add new features or services that will be included in the Policy. The latest version of the Policy is published on Robinmay’s website.
9.Data Access and Deletion
Members can access authorized names and email data associated with their account at any time on the website, and this information is used solely for the purposes of store membership and order details
You can request to delete or terminate your personal account by contacting us.
Please email us at : service@robinmay.page