How long will it take for my order to be delivered？
We process “orders in stock” and “pre-orders” respectively.
Orders with stock available will be delivered in turn. An Estimated Release Date will be shown on our official website for customers‘ reference.
How to return purchased items within trial period？
Return should be made within 7 days from the next day you receive your purchased items.
If you’re not satisfied with your items, you may return UNUSED items with the original packing, parts and accessories. In addition, labels or tags must be intact.
What should I do if I receive an incorrect item？
Contact us via FB. We will need to know your order number, name and phone numbers to provide you the best solution as quickly as possible.
Items not being eligible for return：
slight dye smell
slight spot, scratch or crease(within 0.5mm)
minor leather oiling issue
few thread end not trimmed
error not resulted from us
Willorders mixed with pre-orders be delivered respectively？
Orders containing pre-order will notbe shipped before everything is available.
Howdo I report a fault with my purchased item？
Please send a picture via FB together withyour order number, name and phone numbers. A member of our team will review thedetails and offer the best solution for you.
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